Support
1. Technical Support

Our focus is on delivering top-notch watch faces, and we genuinely value your insights and constructive suggestions.

We are here to help you resolve any challenges you face while using the watch face. Since we can't communicate through the Garmin App Store review page, it’s important for us to have direct conversations to pinpoint issues and offer effective solutions.

Please refrain from leaving negative reviews over minor misunderstandings regarding the watch face's functionality; it truly affects us.

We welcome your constructive feedback and ideas. Feel free to reach out via email with a detailed account of the issue and any steps that might help us replicate it.

For any questions or feedback, please contact us at support[at]virtueworksapp.com

2. Payment Support

All payments are processed securely through PayPal. Prices are listed in USD and include applicable taxes.

Payment Refunds: Refunds may be considered in cases of accidental duplicate purchases or technical issues that prevent the product from functioning as described. In such cases, please contact our support team within 14 days of purchase.

Refund Process: If a refund is granted, it will be processed through PayPal and may take 5-10 business days to appear in your account.

Unsuccessful Payment:If your payment is unsuccessful, your order will not be processed, and no activation code will be delivered. Please ensure that your PayPal account has sufficient funds and that your payment information is up-to-date before attempting the transaction again. In case of repeated unsuccessful payment attempts, please contact your payment provider or our customer support for assistance.

Feel free to contact us at support[at]virtueworksapp.com if you have any issues with the payment process.